An Nguyen Building

The location is fantastic. A very good local restaurant round the corner a coffee shop and cocktail bar next door and lots of small bars and coffee shops within a short walk. Can reach Old Town in a 15 mins walk Also very very close to the lakes. Celina gave the best customer service I have ever seen. She was available on WhatsApp to give advice and help with recommendations for attractions in Hanoi. She even sent me a weather warning when a cold spell was coming so I had chance to buy some warm clothes! I had a small problem with my shower and when I reported it to her no sooner had I put my phone down there was a knock at my door and the maintenance man sorted the issue out within 5 mins. Thank you for your help and outstanding customer service

This place is very well-located, making it easy to explore the area. Celina took great care of the guests and was always helpful, creating a welcoming and comfortable atmosphere. The cleaning and laundry services were also excellent—everything was clean, and my laundry was returned fresh and well-folded. A solid choice for anyone looking for convenience and good service. In walkable distance are several coffe shops and restaurants, perfect location for a short or long term stay in Hanoi.

I was at this space for one week and really loved my stay here! The studio apartment was spacious, comfortable, super clean and in such a lovely location. Also, they had laundry machines on the roof! Not only was I happy to get out of the heavy tourist area of the old quarter, but the building was right off a beautiful lake for walking, relaxing, and for coffees and drinks. The neighborhood had lots of great places to eat and it was a 25 min walk to the old quarter and several other places I wanted to go. On top of all this - the management and staff were incredibly helpful and accommodating. They watched my suitcase for over one week when I left Hanoi for some travel. I appreciate them and will definitely stay there again when I’m back.

A lot of food options that open early, and close late. All right beside the building. There aren't a lot of tourists like us, so it's nice to see which places the locals hang out at. The room is huge as well, with all necessities provided — fridge, microwave, soap, shampoo, and even cooking utensils. Water is relatively safe to drink, though kettle has too much limescale built up. Glad that they offer free filtered water in the lobby, which I used every morning on my way out. The two caretakers speak a bit of english. They are extremely friendly and helpful to make up for any language barriers. The uncle offered to call my driver on his phone when he saw me waiting for a long time. Thank you! The building is old, but generally well-maintained. Might feel a little scary at first, but the room is bright and spacious. It's not a brand new IG-worthy airbnb, but that's not what we're paying for anyway.

- Bathroom was clean, no weird smells. - Very spacious room, we were able to organise our suitcases comfortably. - The water pressure (shower) was super strong and easily adjustable. - The air conditioner worked well and was silent. The remote is in Japanese, but it's fairly easy to figure out which buttons to press. - The location is good. It's next to the West Lake, but we didn't have a view of it. There's also plenty of restaurants and cafes around the hotel. - It was quiet most of the time. There's 3 rooms on one floor, so there's not much foot traffic in the hallway either. - The doorman received packages for us and kept them safe, when we ordered stuff online.